Go Gather Hub

Privacy Policy – Ticket Services

Gogather hub ticket booking

Welcome to GoGather Hub. This Privacy Policy explains how we collect, use, and protect information of both Customers and Vendors using our platform for booking and listing services such as water parks, travel, kids activities, gaming zones, trekking, and trips.

1. Information We Collect

A) Customer Information

  • Name
  • Email
  • Phone Number
  • Booking details
  • Payment information (via secure gateway)

B) Vendor Information

  • Business Name
  • Owner Details
  • Contact Information
  • Service Listings (tickets, pricing, availability)
  • Bank / payout details
  • KYC documents (if required)

C) Technical Data

  • IP Address
  • Device & browser info
  • Cookies

2. How We Use Data

  • To process bookings between customers and vendors
  • To manage vendor listings and services
  • To send confirmations, updates, and notifications
  • To improve platform performance
  • For fraud prevention and security

3. Data Sharing

We may share data in the following ways:

  • Customer → Vendor: Booking details shared with vendor for service fulfillment
  • Vendor → Customer: Business/service details visible to customers
  • Payment gateways for secure transactions
  • Legal authorities if required

We do NOT sell personal data.

4. Payments & Security

Payments are processed via third-party gateways. We do not store full card or sensitive banking details.

5. Cookies

We use cookies for better experience, analytics, and performance.

6. Data Protection

We use industry-standard security measures, but no system is 100% secure.

7. User Rights

  • Access your data
  • Request correction or deletion
  • Opt-out of marketing

8. Vendor Responsibilities

  • Vendors are responsible for accuracy of their listings
  • Vendors must protect customer data shared with them
  • Misuse of data may result in account suspension

9. Third-Party Links

We are not responsible for third-party websites or services.

10. Children’s Privacy

For kids activities, parental supervision is required. We do not knowingly collect data from children under 13.

11. Policy Updates

We may update this policy anytime.

12. Contact

GoGather Hub
Email: support@gogatherhub.com
Phone: +91 90242 25865